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Talk to our team

Questions about a filing, fee, or grant program? We respond within one business day.

Headquarters

220 Harbor Plaza, Suite 400
Boston, MA 02210
United States

Phone

+1 (800) 555-0192
Mon–Fri, 8:00 AM – 8:00 PM EST

Email

help@nexport.global
filings@nexport.global (active applications)

Applicant portal support

Already enrolled? Sign in to track filings, upload documents, and manage your profile.

Go to portal
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Send us a message

Tell us about your situation — we will route you to the right team.

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Thank you — a member of our team will reply within one business day.

Common questions

Quick answers before you write in.

How long does enrollment take?

About three minutes. You will need passport number, nationality, and a valid email. No payment until you submit a filing.

Can I track an existing application?

Yes — sign in to the applicant portal and open Track Visa or Track Grant from the sidebar. You will need your reference ID (e.g. APP-9912).

When can I withdraw grant funds?

After board approval, funds appear in your grant wallet. Withdraw anytime via bank wire or crypto from the Withdraw Funds page.